Laura Propson is always on the move. When she’s not at her desk answering emails and phone calls, or working with various departments to ensure her projects are progressing smoothly, she is the on-site “face of the company” for LaForce customers.
Laura is a Sales Representative for Green Bay contract projects. Her job duties include:
- Building relationships with contractors;
- Preparing job budgets;
- Following up on completed bids with contractors;
- Completing scope reviews;
- Entering accepted proposals into LaForce systems;
- Coordinating project management duties with Engineering;
- Handling customer questions and clarifications throughout the life of the project.
Laura also spends about half of her time out of the office, stopping by site locations and attending project meetings to clarify details with the customer.
According to Laura, it is helpful for the LaForce sales staff to possess industry knowledge. She gained her expertise from working at LaForce in Estimating and Engineering for nearly six years, prior to shifting into Sales two and a half years ago. However, “It’s not about knowing everything, but knowing how to find answers and get back to the customer,” she said. In other words, sales reps can rely on the wealth of knowledge and support that the rest of the LaForce staff possesses.
Patrick Connelly is the Director of Contract Sales. He said that successful Sales Representatives are confident, driven, energetic, and great communicators. Laura agreed, adding that since this team is responsible for building customer relationships, it’s important for them to be personable and understanding of all types of people.
LaForce is expecting another successful year in 2016, and will therefore be adding sales staff at many office locations and divisions, including Small Project Specialists (SPS). More information about all open positions can be found here.